1. General Provisions

These Terms and Conditions (“Terms”) apply to all products and services offered by SOSLICENCE LTD (“we”, “us”, “our”), including software licenses and digital products sold through our website (soslicence.com). By accessing or using our website, you agree to comply with and be bound by these Terms. Any differing agreements are only recognized if we have expressly confirmed them in writing.

Our business relations with customers are governed by the laws of England and Wales, except for cases governed by international private law. For consumers, the choice of law applies only to the extent that it does not deprive the consumer of protections granted by mandatory provisions of the law of the state in which the consumer has their habitual residence. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

2. Business Information

  • Business Name: SOSLICENCE LTD
  • Registered Address: 128 City Road, London, England, EC1V 2NX
  • Contact Email: contact@soslicence.com

3. Products and Services

SOSLicence offers software licenses, both new and used. New software licenses are available globally, while used software licenses are offered only to customers in Europe and the UK due to regional legal restrictions.

4. Contract Formation

The purchase contract is concluded as follows:

  • By clicking the “Order with Payment” button, you place a binding order for the software licenses in your cart. You can review and correct your order before submitting it using the standard keyboard and mouse functions. All entries will be displayed again in a confirmation window before the order is submitted and can be corrected using the same methods.
  • If you choose a payment method such as credit card, PayPal, or Stripe, the contract is formed when the payment is confirmed by the respective payment service provider or when the payment is successfully processed.
  • The contract is generally concluded when we accept your order through a confirmation email within three business days.

You will receive the contract text along with these Terms and our cancellation policy. You will also receive the licensing conditions of the software rights holder for the license key you have purchased.

5. Payment and Pricing

  • Accepted Payment Methods: We accept payments via credit cards, PayPal, and Stripe.
  • Pricing Structure: All prices are fixed and may be viewed in different currencies as selected by the user. Prices include all applicable taxes.
  • Billing Currency: Transactions are processed in the currency selected by the customer.
  • Taxes and Duties: Any applicable taxes, VAT, or import duties are the responsibility of the customer and are automatically calculated based on the customer’s location.

Payment must be completed before the product is delivered. In case of payment via credit card or other immediate payment methods, the amount is debited at the time of the order.

6. Shipping and Delivery

  • Delivery Method: All software licenses are delivered electronically via email.
  • Delivery Timeframe: Licenses are typically delivered within minutes after the order is processed.
  • International Shipping: New software licenses can be delivered electronically worldwide. Used software licenses are restricted to customers in Europe and the UK.

7. Returns and Refunds

  • Return Policy: Due to the nature of software licenses, returns are not accepted once a license has been activated.
  • Refunds: We offer refunds or exchanges only if the license presents a problem, such as a defect or malfunction. Customers must provide a justification for the refund or exchange request, and we reserve the right to verify the issue before processing any refund or exchange.

8. User Accounts

  • Account Creation: Creating an account is mandatory for purchasing software licenses.
  • Account Security: Users must set complex passwords and enable Two-Factor Authentication (2FA) for added security. It is the user’s responsibility to maintain the confidentiality of their login information.
  • Account Deletion: Users have the right to delete their accounts and all associated data. To request account deletion, please contact us at contact@soslicence.com.

9. Use of Website

  • Prohibited Activities: Users are prohibited from engaging in any illegal activities, fraud, or misuse of content on our website. This includes, but is not limited to, hacking, spreading malware, or infringing on intellectual property rights.
  • User-Generated Content: Currently, our website does not allow user-generated content such as comments or reviews.

10. Licensing Terms and Conditions

Along with the provision of a license key, the seller will supply a download link and documentation related to the software. Upon full payment, the seller transfers to the buyer a license right to the software purchased, subject to the licensing terms of the software rights holder. The software may only be used in accordance with the licensing conditions set by the rights holder.

The licensing terms must be clearly visible in the product description before the customer places an order and must be made available for download.

11. Intellectual Property

  • Website Content Ownership: All content on the SOSLicence website, including text, graphics, logos, images, and software, is the property of SOSLICENCE LTD or our licensors and is protected by intellectual property laws.
  • Restrictions on Use: Users may not copy, distribute, or modify any content from our website without our prior written consent.

12. Limitation of Liability

  • Disclaimer of Warranties: SOSLICENCE LTD provides products and services “as is” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Limit on Damages: In no event shall SOSLICENCE LTD be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, even if we have been advised of the possibility of such damages.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Dispute Resolution

If a dispute arises, we encourage you to first contact us to seek a resolution. If a resolution cannot be reached, disputes may be referred to mediation or arbitration, as mutually agreed upon by both parties, before seeking resolution in court.

Customers who have already purchased one or more products have the option to use alternative dispute resolution methods. For more information on online dispute resolution and the out-of-court settlement of disputes relating to online sales contracts, please visit the European Commission’s platform at http://ec.europa.eu/consumers/ODR.

15. Termination Clause

SOSLICENCE LTD reserves the right to terminate or suspend your account and access to our services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to our business.

16. Modification of Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website following any changes signifies your acceptance of the updated Terms.

17. Third-Party Links

Our website may contain links to third-party websites. SOSLICENCE LTD is not responsible for the content, privacy practices, or reliability of these third-party sites. We encourage you to review the terms and policies of any linked sites you visit.

18. Privacy Policy

SOSLICENCE LTD collects, processes, and uses personal data in accordance with our Privacy Policy and applicable legal regulations. For more details, please refer to our Privacy Policy.

19. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

By using the SOSLicence website, you agree to these Terms and Conditions. If you do not agree, please discontinue the use of our services.